Everything you need to know about ordering, payments, shipping, and returns.
Create your account on this site. Fill in your business information, preferred contact method, and shipping address. Registration is free and approval usually takes less than 24 hours.
Once approved, log in to see wholesale pricing. Browse the catalog, select products and quantities, and add them to your cart.
When your cart is ready, submit a Quote Request. This is not a confirmed order — it sends us your product selection so we can prepare a formal quotation including shipping costs.
We'll send you a detailed quotation via your preferred contact method (WhatsApp, Facebook, or Email), usually within 24 hours. The quotation includes product prices, shipping cost, and any applicable fees.
Review the quotation. Once you confirm, we'll send you an invoice. Complete payment via Wise or PayPal to lock in your order.
After payment confirmation, your order is shipped within 1–3 business days via FedEx or DHL. You'll receive a tracking number via your preferred contact method.
Accepted methods: Wise, PayPal
Wise: No additional fees from our side
PayPal: 5% processing fee on total order value (shipping included)
Currency: All invoices are issued in JPY (Japanese Yen). Payment can be made in any currency supported by Wise or PayPal.
Carriers: FedEx or DHL (depending on destination)
All shipments include tracking number
Customs duties are the importer's responsibility.
Delivery times:
USA / Canada: 1–3 business days
Europe: 2–6 business days
Other regions: up to 14 business days
For shipments to the United States, we offer DDP (Delivered Duty Paid) shipping.
A 10% customs duty and 1% carrier handling fee are charged in advance.
These fees are included in your total payment.
You will not be required to pay additional fees upon delivery.
For any shipment valued over USD 2,500, the buyer must submit Form 5106 to U.S. Customs.
Without this submission, customs clearance cannot be completed and delivery will be delayed.
The form must be submitted within 2–3 days after the shipment arrives at U.S. Customs.
Failure to submit within this period may result in storage fees of USD 10–30 per day.
To avoid this, we can arrange shipments so that each remains under USD 2,500.
